I had a great experience here. I hate buying cars, but they made it easy and painless.
Have been using Grappone for our last 3 Hyundai vehicles. They are awesome! Straight forward, no hassle, a pleasure to do business with. Most recently dealt with a salesman by the name of Melvin. Awesome guy! Thanks Grappone!
Great customer service and no pressure. The fact that the sales person does not work on commission makes a world of difference on the stress level while buying a car! This is my 3rd purchase here and I can't see buying a car anywhere else.
sales staff is great, friendly atmosphere, all the help i received from Baba and Melvin was awesome, small snacks provided, ease of getting car buying process started was fast, no haggling or hassles makes the car buying process less stressful
friendly staff i love Baba. melivin helped me get into a new sonata. hassle free and none of the haggle. makes the experience a lot less stressful
Pain Free Experience - Hassle free. Honest policies. Painless experience. The sales associate did everything he could to take the typical stress of buying a car out of the equation. Would definitely recommend this dealership.
Great experience! - Toby was great! He was very informative and helpful, had tons of great advice and we ended up with a really fantastic deal!
New Car Purchase - I already recommended three of my friends to Grappone. What I like, was the sales rep i dealt with. I've been in customer service for over 35 years. She epitomizes what good customer service is all about. Sarah Emery was the reason i bought a car at Grappone. I'm not sure if i had another sales rep if i would have felt as comfortable enough or felt sure enough about the deal. Being a woman historically I have always had to have a "guy" come with me to buffer the sales tactics. But I went this alone. I was procrastinating because this has always been a horrific process. But Sarah has changed my mind. She has made a Grappone customer out of me. I will likely come back in six years when i'm ready for a new vehicle. I'm sure i'm not the only woman who has said this - but maybe more woman car sales persons would be a good idea to tap a growing market.