Back in May, I got a flat tire and had to be towed to a tire store. My car was towed incorrectly, and it burned out my transmission. My car was taken the next day to Grappone Hyundai, where the team there took immediate ownership of my problem. The car was under warranty, and I was given a loaner car immediately to use while they figured out my problem. The tow company, the Hyundai insurance people, and the tow company’s insurance people all dragged their feet while Mike from Grappone went to battle for me. I can’t say enough nice things about how much Mike helped me! Really, he made the situation, which could have been a nightmare, a breeze. What a difference one person can make to a situation! Thank you so much!!!!
Very nice staff all around. Would definitely buy a car from them.
I had a great experience here. I hate buying cars, but they made it easy and painless.
Have been using Grappone for our last 3 Hyundai vehicles. They are awesome! Straight forward, no hassle, a pleasure to do business with. Most recently dealt with a salesman by the name of Melvin. Awesome guy! Thanks Grappone!
Great customer service and no pressure. The fact that the sales person does not work on commission makes a world of difference on the stress level while buying a car! This is my 3rd purchase here and I can't see buying a car anywhere else.